Spam calls and robocalls are an unfortunate part of life today. It seems like those responsible for these calls contact people at the most inopportune times. And, the spam and robocalls never seem to stop. We will assist you in holding those companies responsible for these unnecessary calls.
OptumRx and other companies are targeting people throughout the United States with unwanted robo and spam calls. These automated calls can violate the Telephone Consumer Protection Act (TCPA). We can help you stop these calls and recover money penalties. You have options to keep these calls from constantly being a nuisance.
Optum RX is an online pharmacy that dispenses prescriptions for customers using several of the top insurance carriers. This company boasts a customer base of over 65 million Americans.
This business is part of the UnitedHealth Group’s family of companies. The company enjoys partnerships with other retail pharmacies like CVS and Walgreens to offer their services.
Many people are receiving calls, primarily on their cell phones, from Optum RX, which they have not consented to receive. These are automated calls or robocalls, which violate the Telephone Consumer Protection Act (TCPA). Many of these calls take place outside of normal business hours or are repeatedly made to numbers used for work.
Consumers who have received these calls have often received numerous calls. Efforts to reach a live person to make these calls cease are unsuccessful. Many consumers who have blocked these calls on their cell phones still receive voicemails. One of the problems with these Optum RX calls is consumers repeatedly receiving calls
asking for personal information, such as their date of birth (DOB).
Some of the consumers who have received these unwanted calls have had prior interactions with Optum RX and assume that their relationship requires them to deal with these calls. Others have had calls requesting information for automatically refilling prescriptions who are not Optum RX customers. These calls also request sensitive personal information, such as DOB.
If you are receiving these calls from Optum RX and want them to stop, RMLG can help. The Telephone Consumer Protection Act protects consumers from nuisance telemarketing calls. This act also restricts prerecorded calls and automated dialing systems.
A law firm like Rowdy Meeks Legal Group can help with possible TCPA violations. Companies that violate consumers’ rights under this law may be required to pay damages for each violation.